Mini Bohème heirloom dolls are handmade with great attention to detail by Veronique Saint Germain, in Quebec, Canada.
- We accept PayPal only at this time.
- We are not responsible for any charges incurred by you from your Credit Card Company or bank in relation to the processing of any order made with us.
- Please note that if, for any reason, your card payment is not authorized by your bank/credit card company, we will not be able to proceed with your order and it will be cancelled.
- If your order is cancelled for this reason, the doll shall return to the website and it cannot be placed on hold for you.
- Dolls are shipped with care in soft tissu and perfect for gift giving as is.
- Receipts are not included in packaging so are perfect for gift giving as is.
- Domestic orders are shipped via Canada Post and tracking is included with every order.
- Orders shipped to the USA are shipped by Canada Post. Any order over 100$ is shipped with tracking.
- We ship all orders within 2-3 days of receipt. This does not include national holidays or weekends.
- International Orders may take an additional 2-4 weeks due to postal regulations.
- Buyer is responsible for international custom fees and/or duties.
- We cannot accept any responsibility for delay caused by the postal service due to holidays.
- We cannot be held responsible for orders, for which we hold a proof of posting that goes missing in the mail.
- Please provide us with a complete postal address. We will not accept any responsibility for items that are undelivered due to an incomplete address.
TERMS & CONDITIONS
- Each doll has been hand crafted with great attention to detail.
- They are not suitable for children under the age of 3.
- Any doll that is greatly appreciated will show it’s sign of love. This is why we offer a free of charge fix of your doll. Please contact me on how to proceed.
- All sales final.
- Dolls can be spot treated with a damp cloth.
- Not machine washable.