0 items / $0.00

Shop Policies

Mini Bohème heirloom dolls are handmade with great attention to detail by Veronique Saint Germain, in Quebec, Canada.

PAYMENT

  • We accept PayPal only at this time.
  • We are not responsible for any charges incurred by you from your Credit Card Company or bank in relation to the processing of any order made with us.
  • Please note that if, for any reason, your card payment is not authorized by your bank/credit card company, we will not be able to proceed with your order and it will be cancelled. 
  • If your order is cancelled for this reason, the doll shall return to the website and it cannot be placed on hold for you.
SHIPPING

  •  Dolls are shipped with care in soft tissu and perfect for gift giving as is.
  • Receipts are not included in packaging so are perfect for gift giving as is.
  • Domestic orders are shipped via Canada Post and tracking is included with every order.
  • Orders shipped to the USA are shipped by Canada Post. Any order over 100$ is shipped with tracking.
  • We ship all orders within 2-3 days of receipt. This does not include national holidays or weekends.
  • International Orders may take an additional 2-4 weeks due to postal regulations.
       
  • Buyer is responsible for international custom fees and/or duties.
      
  •  We cannot accept any responsibility for delay caused by the postal service due to holidays.
  • We cannot be held responsible for orders, for which we hold a proof of posting that goes missing in the mail.
       
  • Please provide us with a complete postal address. We will not accept any responsibility for items that are undelivered due to an incomplete address.

TERMS & CONDITIONS

  • Each doll has been hand crafted with great attention to detail.
  • They are not suitable for children under the age of 3.
  • Any doll that is greatly appreciated will show it’s sign of love. This is why we offer a free of charge fix of your doll. Please contact me on how to proceed.
  • All sales final.


CARE INSTRUCTIONS

  • Dolls can be spot treated with a damp cloth.
  • Not machine washable.